Private Hot Pool Hire - Onsen Hot Pools

Hire Queenstown's only private indoor/outdoor Hot Pools for 1 hour or more and enjoy the amazing view from the cliffs overlooking the Shotover River. You can book up to 4 people in a pool.  


Make a booking with your preferred option.


  • Total Privacy, Total Cleanliness, Total Relaxation

  • Each private room includes a cedar-lined hot pool and deck, a shower, a changing area and breathtaking mountain views.

  • Water temperature is between 37.8°C on a hot day, to 39.8°C during a snow-storm.

  • Water temperature preference can be set if you tell us when you book. Great for pregnant women!

  • Add cold water to your pool with the push of a button.

  • Convert your pool room from indoor to outdoor and back again at the touch of a button with the unique retractable window feature!


  • Towels
  • Drink and snack package
  • Transport (bookings on the hour) bookings are essential


Your visit out to Onsen Hot Pools will include: Our Original Onsen Hot Pool Session overlooking the Shotover Canyon Pools are exclusive use, you will receive a complimentary drink, a snack to enjoy during your soak. Complimentary Transport available if requested, Free Wifi   

Shuttle bus: 
Courtesy shuttle bus service from town.
Pick up from the Station Building: Corner of Shotover and Camp St.
Pick Up Time: 30 minutes before your hot pool booking.
Drop Off Time: After your hot pool.

If you are driving yourself to Onsen, please come 10 min. before your booking time so you get to enjoy the full hour of soaking time.


  • Child: $12
    Min 5 up to 15 between 11 am and 5 pm only. No children allowed after 5 pm.

  • Candlelight Pack: $20
    The most memorable and romantic experience in Queenstown! Surround yourselves with twinkling stars and 40 flickering candles.

  • Indulgence Pack: $25
    A special treat for two to share! Two large soft cotton spa towels, a bottle of cold mineral water, two glasses of sparkling wine, two tubs of ice cream, and an aromatherapy burner to delicately fragrance the air while you soak.

  • Kiwi Pack: $25
    A typical Kiwi treat for two to share! Two large soft cotton spa towels, a bottle of cold mineral water, two glasses of Classic Kiwi Beer, two packets of crisp, and an aromatherapy burner to delicately fragrance the air while you soak.

  • Pamper Pack: $18
    A special treat for two to share! Two large soft cotton spa towels, two Phoenix organic soft drinks, a chocolate bar to share, and an aromatherapy burner to delicately fragrance the air while you soak

  • Towel Hire: $3

  • Swimwear Hire: $5

Please bring swimwear and towel (these can be hired from reception if needed)


Price is per person per hour
Bookings are essential and need confirmation.

Open Hours: 11 am to 11 pm every day.

Duration: Minimum of 1 hour. You can extend by 30 minutes increments.

Transport option: Booking on the hour only. Pick Up from the Station Building 30min prior to booking.

Information required to make a booking:

  • Date and time of your visit

  • Transport details

  • Contact information (eg. mobile phone)

  • Number of bathers

  • Number of pools

  • Credit card details or voucher number


Terms and Conditions:
Bookings can be rescheduled at any time but cancellation requires 12 hours notice. Alcohol is not permitted on the premises. Onsen Hot Pools is a non-smoking facility.We are always delighted to answer questions or consider bookings combined with other activities, such as catering, music, massage or yoga. Let us know if you have an idea that you'd like us to help you with!

Cancellation Policy: 
To secure your booking we require some credit card details. Nothing will be charged to your credit card except in the event that you don't give us adequate notice of cancellation(at least 12 hours notice). In this case a cancellation fee of 100% of the price of the pool is charged to your credit card. You are however welcome to call and reschedule up until an hour before your booking time. You can email, fax or phone us with those details and if you have any more questions don't hesitate to contact us.


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Enquire about Private Hot Pool Hire - Onsen Hot Pools

Please give us a call on 02 9336 9308‬ or use the form below


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