peterpans pin
calendar_month23 days - 22 nights

23 Day KEA Auckland to Auckland Tour | STRAY NZ

calendar_mealMeals Included
calendar_monthMulti-day Tour
sentiment_calmHotel Room
sentiment_calmGuided Tour
$6073.46
per person
calendar_meal
Meals Included
calendar_month
Multi-day Tour

Our fully guided Adventure tours include PRIVATE COACH TRANSPORT, some meals and activities but also leave room for optional extras so you can make the adventure your own! 

These tours are more in line with Stray's traditional backpacker product and slightly longer than our Select Tours.

Tours also include comfortable dorm-style accommodation with daily breakfast plus some extra meals so travellers can budget more easily, and they don't have to worry about peak periods and full accommodations! 

Highlights:

  • Dig yourselves an all-natural hot pool in the sand at Hot Water Beach
  • Relax at the beach, explore the world-famous Cathedral Cove and stay beachside in the classic kiwi cabins at Hahei Beach
  • Explore Middle Earth as you visit the Hobbiton Movie set and see bubbling mud pools and geysers in Rotorua.
  • Take a scenic walk through the Karangahake Gorge and the Whakarewarewa Redwood Forest.
  • Experience life with a modern Maori family in an idyllic lakeside location as you feast on a traditional Hangi meal and play traditional games
  • Have a soak in the naturally hot Kerosene Creek and visit the mighty Huka Falls
  • Hike the incredible, other-worldly Tongariro Alpine Crossing, one of the most famous one-day walks in the world
  • Spend two days in paradise as you explore the golden beaches of the Abel Tasman National Park.
  • Visit Punakaiki Pancake Rocks and blowholes before staying in the rainforest at Franz Josef
  • Enjoy at stop at the amazing Lake Matheson, known as the mirror-lake
  • Look out for the impressive Mitre Peak, lush rainforests, waterfalls and wildlife during a day trip to the iconic Milford Sound
  • Discover the wonders of Tātai Aroraki (Māori astronomy) and its central role in the Māori view of the universe at the Dark Sky Project centre.
  • Explore the city and then enjoy the quality hospitality at newly renovated Drifter Christchurch complete with its own bar.
  • See the Kekeno (NZ fur seal) colony and then enjoy the pool, sauna and spa at our accommodation, Dusky Lodge in Kaikoura
  • Relax in quality accommodation at Haka House Auckland, Queenstown & Tekapo.
  • Free time in Hahei, Wellington, Franz Josef, Queenstown, Lake Tekapo & Kaikoura

Important Notes:

  • Tours start on a Tuesday and end on a Wednesday (22 days later)
  • Luggage is limited to one piece per person with a maximum weight of 23kg plus a day pack
  • A basic level of fitness is required for medium length walks
  • Our itinerary is a guide. Given the spontaneous nature of our trips and lack of control over New Zealand's weather(!), what we do each day might occasionally vary.

Minimum Age: 18
Maximum Age: 39
Fitness Requirement: Easy to Medium
Agent Restriction: 18
Group Size: 6 - 24
Operating Partner: Stray New Zealand (2023 Verified)
Luggage Limit: 20kgs
What To Bring: Camera, Sturdy walking shoes/boots, Warm clothing, Waterproof jacket, Hat & sunscreen, Bathers/towel, Water bottle, Motion sickness tablets, Insect repellent

Day 1:

Arrival Auckland

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Kia Ora (hello) and welcome to Aotearoa (New Zealand) the land of the long white cloud. Make your way to your hostel and then head out to explore — start with a downhill walk to the waterfront to discover for yourself why Auckland is known as the City of Sails. Meet your Guide at 6pm for an introduction to your tour before heading out together for some dinner (own cost). Accommodation: Haka House Auckland City (5 Turner St, Auckland CBD) or similar. Free activities: Walk the waterfront

Day 2:

Auckland to Hahei

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Breakfast
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Today’s the day we say ‘haere rā’ (goodbye) to Auckland and ‘kia ora!’ (hello) to the trip of a lifetime! First stop, Hahei Beach on the Coromandel Peninsula. This gorgeous little place will capture your heart (and have you calculating how much it would cost to move to NZ’s coast eternally). When the tides are right, we’ll drive over to the nearby Hot Water Beach and dig ourselves an all-natural hot pool in the sand. Who said backpackers can’t do luxury? This evening we’ll enjoy a classic Kiwi BBQ group dinner together at the resort. Accommodation: Hahei Beach Resort or similar. Meal inclusions: Breakfast, Dinner. Optional activities: Kayaking or Hahei Explorer. Free activities: Dig a hot pool at Hot Water Beach.

Day 3:

Hahei

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Today you have a full free day to explore Hahei. Take a sunrise kayak or walk to Cathedral Cove, board a boat and cruise around exploring the sea caves, chill out on the beach or enjoy a beer in the local pub. This is your time to relax in paradise so get your R&R on! Accommodation: Hahei Beach Resort or similar. Meal inclusions: Breakfast. Optional activities: Cathedral Cove kayaking, Hahei explorer boat. Free activities: Visit Cathedral Cove.

Day 4:

Hahei to Rotorua

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Breakfast
Rise and shine for an early start this morning as you walk to Hahei Beach to watch the sunrise. Then it’s straight back into the bus for our journey to the geothermal wonderland of Rotorua. Before we get to Rotorua, we’ll stop for an incredibly scenic walk through the Karangahake Gorge and then we’ll head to the home of the Hobbit and enjoy a tour of the real movie set, which was created right here in Middle Earth! When we arrive in Rotorua, head for a walk through the Whakarewarewa Redwood Forest and then explore the township. There are so many activities available in Rotorua - ask your guide for options! Accommodation: Haka House Rotorua or similar. Meal inclusions: Breakfast. Included activity: Hobbiton Movie Set tour. Free activities: Karangahake Gorge, Whakarewarewa Redwood Forest walk.

Day 5:

Rotorua to Lake Aniwhenua

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Breakfast
This morning we’ll head to Kuirau Park where we’ll see some geothermal activity, boiling mud pools and steaming lakes! After hanging out in a major tourist destination like Rotorua, you’ll probably feel ready to experience a more authentic slice of New Zealand culture. Today we venture off the beaten track to the shores of Lake Aniwhenua. Kohutapu Lodge is owned by a local Maori family who are passionate about their Maori tribal heritage and their local community. You'll see sacred Maori rock carvings, play traditional stick games and watch the preparation of a ground cooked 'hangi', before tasting it for yourself! Prepare your tastebuds - this will probably be the best meal you eat in New Zealand, or maybe even in your lifetime! Exclusive experience includes: 1 night’s accommodation at the serene lakeside Kohutapu Lodge, Full traditional hangi buffet dinner & dessert, Continental breakfast, Guided tour to sacred Maori rock carvings, Introduction to the Murupara area, its people, history and challenges. Accommodation: Kohutapu Lodge. Included activity: Learn the Haka, Maori flax weaving. Meal inclusions: Breakfast, traditional hangi dinner and dessert included. Optional activities: Rotorua Canopy tours, Rotorua Rafting, Polynesian Spa. Free activities: Maori rock carvings, volleyball, Maori cultural games.

Day 6:

Lake Aniwhenua to Lake Taupo

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Breakfast
Rise and shine! Enjoy your buffet breakfast and get ready for a day of jam-packed adventure. Keep your togs (swimwear) handy, because our first stop is Kerosene Creek – a naturally hot river and the perfect place for a morning soak. Then it’s on to Taupo to see Australasia’s largest lake and the mighty Huka Falls, grab lunch and take a walk to explore or simply relax at your accommodation. Accommodation: Haka House Taupo or similar. Meal inclusions: Breakfast. Optional paid activities: Skydiving or bungy in Taupo. Free activities: Huka Falls, Spa Park walk Taupo.

Day 7:

Taupo to Tongariro National Park

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Breakfast
Today we’re up bright and early as we leave Taupō and head deep into Tongariro National Park — home to what’s often described as the best one-day walk in the world: the Tongariro Alpine Crossing. This iconic 19 km trail leads us through an awe-inspiring volcanic landscape of steaming vents, crater lakes, and rugged alpine ridges. The Crossing is open year-round, and when there’s snow or ice on the route, a qualified alpine guide and specialised equipment are required for safety (additional cost). These alpine conditions - most common from June to October, but possible at any time - can make the scenery even more dramatic and unforgettable. As always, safety is our priority and the plan is weather-dependent. If conditions aren’t suitable for the full Crossing, your guide will have a choice of other incredible hiking options in Tongariro National Park ready to go. Accommodation: Alpine Chalets or similar. Included activities: Tongariro Alpine Crossing (snow & ice, extra cost). Meal inclusions: Breakfast. Meal options: Pack a lunch & plenty of snacks and water. Free activities: Taranaki Falls walk, visit the Volcanic Centre, Tawhai Falls (Gollum’s pool). Optional paid activities: Alpine guide and specialist winter gear (required in snow/ice conditions).

Day 8:

Tongariro National Park to Wellington

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Breakfast
Onwards to Wellington, the ‘coolest little capital in the world’! Wellington packs a lot of character into its downtown district, with great restaurants and bars along Cuba Street and Courtenay Place. Fill your afternoon by grabbing a craft beer at a brewery, head up on the cable car to overlook the city or take a stroll along the waterfront and Oriental Parade. Oh and, most importantly for the coffee lovers, you’ll be glad to know that Wellington’s coffee culture and cafe scene is considered one of the best in NZ. Accommodation: Cambridge Hotel or similar. Meal inclusions: Breakfast. Meal options: Local restaurants or self-cater in the hostel kitchen. Optional paid activities: Wellington Cable Car. Free activities: Walk Oriental Parade, Gumboot (welly) throwing.

Day 9:

Wellington

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Today is a free day to explore more of Wellington, home to New Zealand’s parliament and the iconic Beehive government building. Wellington is a great place to check out the lively arts, café culture scenes or do some shopping. Today is yours to explore the sights - we also recommend viewing the excellent exhibits on display at Te Papa National Museum or head up Mt Victoria for fantastic views. Accommodation: Cambridge Hotel or similar. Meal inclusions: Breakfast. Meal options: Local restaurants or self-cater in the hostel kitchen. Optional paid activities: Te Papa National Museum, Weta Workshop. Free activities: Walk Oriental Parade, Mt Victoria walk and views.

Day 10:

Wellington to Marahau (Abel Tasman)

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Today we’ll catch an early Ferry across the Cook Strait and through the magnificent Marlborough Sounds to the South Island. If the weather’s good, head out to the viewing deck to witness some incredible scenes and spot some wildlife. From there we’ll set off through the picturesque Marlborough region to Marahau, our accommodation is situated right on the edge of the spectacular Abel Tasman National Park - perfect for exploring arguably the best National Park in NZ. Accommodation: The Barn Marahau. Included activity: Ferry Crossing to the South Island. Meal inclusions: Breakfast. Meal options: We’ll stop at a supermarket to stock up on supplies - Self-cater or join the optional group dinner. Optional paid activities: Wine tasting. Free activities: Stargazing.

Day 11:

Marahau (Abel Tasman)

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Breakfast
Count yourself lucky because you have a full day to explore New Zealand’s most popular national park today. From our accommodation we’ll be picked up and taken by water taxi to Anchorage Bay, admiring the park’s natural golden sand beaches and brilliant blue waters along the way. Enjoy a picnic on the beach before checking out Cleopatra’s Pools, moss lined fresh water pools with a natural water slide and then, we’ll walk approximately 4 hours back to our accommodation, stopping along the way to take amazing photos and swim in the secluded bays. Accommodation: The Barn Marahau. Included activity: Water taxi into Anchorage Bay. Meal inclusions: Breakfast. Meal options: Pack a picnic lunch and lots of snacks for your hike, Self-cater in the kitchen or use the BBQs. Optional paid activities: Kayaking, skydiving, canyoning - (PM). Free activities: Hike in the national park, relax on the golden sand beaches, see Cleopatra’s Pools.

Day 12:

Marahau (Abel Tasman) to Franz Josef

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Buckle up for an awesome day driving down the incredibly scenic ‘wild’ West Coast, an area known for its untamed beaches and spectacular rainforest. Through Buller Gorge and down a stretch of road named one of the top drives in the world by Lonely Planet, there’s not much phone reception but you are NOT going to need it – we dare you to peel your eyes away from the window for even just a second. We’ll stop at Cape Foulwind and the Punakaiki Pancake Rocks and blowholes to explore this unique part of coastline before continuing on to the quaint township of Franz Josef, set amongst the rainforest. Tonight, we’ll have a group dinner together at our accommodation. Accommodation: Rainforest Retreat or similar. Meal inclusions: Breakfast, Dinner. Free activities: Buller Gorge, Pancake Rocks and blowholes, Hokitika.

Day 13:

Franz Josef

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Ice, ice baby! Get ready to experience the Franz Josef Glacier, an iconic highlight of the West Coast. Take a short drive to the beginning of the track. Hike through native bush and across glacial streams to the terminal face of the glacier for spectacular photos or just hang out at the Retreat and relax in one of NZ’s largest spa pools. Accommodation: Rainforest Retreat or similar. Optional paid activities: Shuttle to the track. Meal inclusions: Breakfast. Meal options: Local restaurants or self-cater in the hostel kitchen. Free activities: Glacier hike, bush tracks, soak in the spa.

Day 14:

Franz Josef to Queenstown

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It’s another scenic journey today with plenty of photo stops. First up is the amazing Lake Matheson, known as the mirror-lake, for a short walk. We travel inland through the mountainous Haast Pass and alongside beautiful Lake Hawea to arrive in Queenstown! Once settled, put on your dancing shoes and head out to explore this lakeside resort, there are over 100 clubs and bars to choose from in Queenstown! Accommodation: Haka House Queenstown Lakefront or similar. Meal inclusions: Breakfast. Meal options: Local restaurants or self-cater in the hostel kitchen.

Day 15:

Queenstown (Free Day)

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Yaaaasssss Queen(stown)! You’ve got 2 full days in the adventure capital. With an awesome night life, beautiful mountain scenery and plenty of outdoor activities, it’s easy to understand why so many backpackers refuse to leave this place. Accommodation: Haka House Queenstown Lakefront or similar. Optional paid activities: Any adventure activity that we Kiwis can dream up (bungy, swing, jet boating, skydiving, mountain biking, zipline, horse riding...). Meal inclusions: Breakfast. Meal options: Local restaurants or self-cater in the hostel kitchen. Free activities: Hike Ben Lomond, the Queenstown Hill, or Bob’s Peak.

Day 16:

Queenstown (Free Day)

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You have another free day in the adventure capital! (as above)

Day 17:

Milford Day Trip

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Today you’ll hop aboard the Coach and we’ll take you to the stunning and world famous Milford Sound. After a super scenic drive, you’ll board the boat and cruise across the Sound. Look out for the impressive Mitre Peak, lush rainforests and (if it’s been raining) thundering waterfalls. You’ll also have the opportunity to spot lots of amazing wildlife like Fur Seals, Penguins and Dolphins. Once you’ve snapped as many pics as you possibly can, it’s back to Queenstown where you can check out some one of the many restaurants Queenstown has to offer - or try the famous Fergburger! Accommodation: Haka House Queenstown Lakefront or similar. Included activity: Milford Sound Cruise. Meal inclusions: Breakfast.

Day 18:

Queenstown to Lake Tekapo

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Breakfast
It’s a short drive to Lake Tekapo this morning where we’ll see an electric blue lake framed by the Southern Alps. Walk over to the famous Church of the Good Shepherd, a quaint stone church right on the edge of the lake for some awesome photo opportunities. In the afternoon take part in an engaging experience that offers deep insight into Tātai Aroraki (Māori astronomy) and its central place in the Māori view of the universe at the Dark Sky Project centre. Accommodation: Haka House Lake Tekapo or similar. Included activity: Dark Sky Experience. Meal inclusions: Breakfast. Meal options: Self-catering in the hostel kitchen or local bars and restaurants. Optional paid activities: Dark Sky Crater Experience, Tekapo Hot Springs (All seasons), Ice Skating, Snow tubing (Winter only). Free activities: Mount John Observatory Hike, Church of the Good Shepherd, stargazing.

Day 19:

Lake Tekapo to Christchurch

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Our next stop is Christchurch, a super cool city with the Avon River running through it, full of lush parks and cool laneway bars! Spend your afternoon wandering the city streets to discover creative street art and hidden eateries, visit the Botanic Gardens, do some shopping or hop on the tourist tram and see the sights! Accommodation: Drifter Christchurch or similar. Meal inclusions: Breakfast. Meal options: Local restaurants or self-cater in the hostel kitchen. Free activities: Explore Christchurch by foot, check out the new Riverside Market, Botanic Gardens.

Day 20:

Christchurch to Kaikoura

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Breakfast
We’ve got an early morning start for a beautiful drive up the coast to Kaikoura, arriving around midday so you have the afternoon free to explore. See the Kekeno (NZ fur seal) colony and hike around the peninsula to check out the breath-taking views from the lookout. You’re likely to see sea birds, seals and maybe even whales or dolphins if you’re lucky. Or, if you’d like to see whales and dolphins, jump on a boat or plane! Accommodation: Dusky Lodge or similar. Optional paid activities: Whale watching by boat or by plane, swimming with dolphins, ziplining. Meal inclusions: Breakfast. Meal options: Local restaurants or self-cater in the hostel kitchen. Free activities: Visit a fur seal colony, walk around the peninsula and up to the lookout.

Day 21:

Kaikoura to Wellington (via Picton)

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This morning we’ll hop on the bus and wind our way up the coastal roads towards the top of the South Island. We’ll catch the afternoon Ferry across the Cook Strait and then you’ll have the evening in Wellington, your second chance to explore the city’s nightlife! Accommodation: Cambridge Hotel or similar. Included activity Ferry Crossing to the North Island. Meal inclusions: Breakfast. Meal options: Local restaurants or self-cater in the hostel kitchen. Free activities: Seal and dolphin spotting.

Day 22:

Wellington to Auckland

We’ll head out this morning and continue north straight to Auckland. Today is a big travelling day so load up on snacks and we’ll get the tunes going to get us through the day. We’ll make some stops to stretch our legs and arrive in Auckland in the afternoon to enjoy your last night in New Zealand with your new Stray family. Accommodation: Haka House Auckland City or similar. Meal inclusions: Breakfast. Meal options: Local restaurants or self-cater in the hostel kitchen. Free activities: Explore the city.

Day 23:

Depart Auckland

All good things must come to an end, and after an incredible few week of exploring New Zealand it’s officially time to head to the airport. We hope this was truly a once in a lifetime experience for you and you’ll take some of New Zealand's way of life home with you. Please come back and visit us again someday!

  • Experienced tour guide
  • Private coach transport
  • 22 nights’ accommodation (dorm-style)
  • 21 Breakfasts, 3 Dinners
  • 2 x inter-island ferries
  • Lake Aniwhenua Cultural Experience
  • Hobbiton Tour
  • Abel Tasman National Park tracks and Water Taxi
  • Day trip and Cruise to the Milford Sound
  • Dark Sky Experience Tekapo
  • Tongariro Alpine Crossing (snow & ice, extra cost)
  • Hahei, Catherdral Cove & Hot Water Beach
  • Karangahake Gorge
  • Kuirau Park - boiling mud pools & geothermal activity
  • Huka Falls
  • Trip to Punakaiki Pancake Rocks & blowholes
  • Visit Franz Josef Glacier township
  • Lake Matheson (mirror lake) visit
  • View the Seal Colony on the Kaikoura Coast

Departures & Pickups

Tour starts: As Day 1 is an Arrival Day, please make your way to Haka House Auckland City (5 Turner St, Auckland CBD) to check in from 2pm. The Welcome Meeting begins at 6pm.

Tour ends: Haka House Auckland, 5 Turner Street, Auckland. Check out is 10am.

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Bookings Terms & Conditions

These booking terms and conditions apply to bookings you make with Peterpans Adventure Travel PTY LTD (ACN 673 404 389) trading as Peterpans Travel (whether over the phone or by email) as well as online bookings you make on our website. We will rely on the authority of the person making the booking to act on behalf of any other traveller on the booking and that person will bind all such travellers to these terms and conditions.

The ticket(s) (“voucher(s)”) for your travel or experience are booked by us on your behalf with various Service Providers. Each Service Provider may have their own terms and conditions applying to your travel. It is important that you read the relevant and corresponding brochure for each of your bookings in order to understand all applicable terms and conditions. If you require additional information to that contained in the brochure then we recommend that you contact the Service Provider for further clarification.

BOOKING CONFIRMATIONS

Your responsibilities: Open tickets: You must book your travel dates in advance with the individual Service Provider as per the details provided on your voucher.

Tickets with booked dates: It is your responsibility to ensure you redeem your vouchers on the dates booked. If you wish to change these dates you must organise it with the Service Provider directly, with adequate notice. You must reconfirm all booked dates 48 hours prior to travel (minimum guide only) or in the manner stated on your voucher. If applicable, dietary requirements should also be confirmed at this time.

CANCELLATIONS and REFUNDS

Credit card fees, and additional fees paid to us for deposits of accommodation, transport and luggage storage are not transferable or refundable.
Please note that deposits on bookings are also non-refundable but may be used as credit towards future bookings.

Cancellations by service providers

If a service provider cancels your booking for any reason you WILL NOT be charged any cancellation fee and will be entitled to a full refund (other than any amount we are charged on your behalf by the service provider). ALL TRANSPORT AND ACCOMMODATION is NON-REFUNDABLE, in some cases it may be transferable.

Cancellations by you outside of 14 days from the date of travel

Where you provide us with at least 14 days’ notice that you wish to cancel your booking for any reason, you will be charged a 10% cancellation fee and will be entitled to a refund (in addition to any amount we are charged on your behalf by the service provider) or can transfer, with no fee, any balance (in addition to any amount we are charged as a cancellation fee on your behalf by the service provider) to a new booking or credit voucher. ALL TRANSPORT AND ACCOMMODATION is NON-REFUNDABLE, in some cases it may be transferable.

Cancellations by you within 14 days of the date of travel

Where you provide us with less than 14 days notice that you wish to cancel your booking for any reason, you will be charged a 30% cancellation fee and will be entitled to a refund ( in addition to any amount we are charged on your behalf by the service provider) or can transfer, with a $30 per product transfer fee, any balance (in addition to any amount we are charged as a cancellation fee on your behalf by the service provider) to a new booking or credit voucher. ALL TRANSPORT AND ACCOMMODATION is NON REFUNDABLE, in some cases they may be transferable.

In addition, if a Service Provider charges us for the cancelled travel you must also pay us the amount that we are charged on your behalf by the Service Provider. It is, therefore, possible your cancellation fees could be up to 100% of the cost of the booking, regardless of whether travel has commenced (for example cancellations made within 24hrs of travel or certain flight bookings). The Cancellation Fee will apply in all cases where a tour is able to run. For example, if you are unable to reach a tour due to an “act of God” (for example a road is cut off due to flooding) the normal Cancellation Fee will apply if the tour still runs in your absence or would have run but for your absence. If a tour or other travel service is cancelled by the Service Provider, we will refund you in full the amount paid for the tour or other travel service. This full refund is subject to a fully refundable amount being given to our agency from the supplier who is cancelling. We highlight here that all suppliers have different cancellation terms.

All refunds will occur in the local currency and will be refunded to the same card that payment was made with. If your credit card uses a different currency, the amount refunded may be different from the original amount paid due to exchange rate fluctuations. We are not liable for these fluctuations, or any fees your bank charges.

Please note that in the case of natural disasters (e.g. flood, fire, cyclone, etc.), many Service Providers do not offer refunds, and we may therefore be unable to provide a refund to you. We strongly recommend that you take out comprehensive travel insurance to cover this situation.

The 10% or 30% agency cancellation fee does not apply to: Dive Courses where you fail a Dive Medical test; or Skydives cancelled by the Service Provider within 3 days of booking due to weather, in which case a full refund will apply.

Where a refund or other payment applies, you may choose to transfer the full cost of your booking to another tour. However, a transfer fee of $30 may apply. While we aim to process refunds swiftly, high-demand situations (such as natural disasters) may result in delays.

We strongly recommend purchasing a travel insurance policy at the time of booking to protect yourself against unexpected cancellations and changes. Depending on your policy, your insurance provider may cover up to 100% of cancellation fees and other costs incurred. Cancellation fees for tours and bus bookings can be up to 100%, so having appropriate coverage can help minimise financial risk.

Please act responsibly and with respect on your travels. All Service Providers reserve the right to cancel bookings based on recommendation from another provider due to misconduct/misbehaviour during another stage of their trip. We will treat this as any normal cancellation and charge the above-mentioned Cancellation Fee, plus any Service Provider fees.

TRAVEL INSURANCE

We endorse the recommendation of the Department of Foreign Affairs and Trade that all travellers take out travel insurance. It is your personal responsibility to purchase your own travel insurance to cover any liability which may be incurred to us or a Service Provider and other travel misadventures that you wish to be insured against. We recommend that you source travel insurance with a low excess payment, to make claiming on cancelled tours worthwhile.

SERVICE PROVIDERS

We endeavour to package tours that will meet your expectations. However, we take no responsibility for any matters that arise with regard to or during individual tours or arrangements with individual Service Providers. We appreciate your feedback, whether complaints, compliments or suggestions. However, to the extent permitted by law we will not be responsible to you for any loss, expense or damage that you may suffer during any particular tour, accommodation or travel, no matter the cause. These matters are the responsibility of each individual Service Provider and you agree that you will not hold us liable in any such circumstance.

TOUR DETAILS

The inclusions, departure details and itinerary points of each tour and activity listed on our websites are current as of the last product update. We endeavour to reflect up-to-date information on all website pages but will not be held accountable for changes from suppliers which are yet to be reflected on site. Upon booking we ask that you review details listed in your vouchers as these will be the most reliable.

PRICES

We endeavour to package the best value tours available at the best prices. However, we take no responsibility for price fluctuations arising from changes in the prices charged by Service Providers occurring before final payment. The price of your travel is subject to change until such time as you pay for the travel in full.

EXTRA COSTS

Many tours have extra costs and you should be aware that there may be added expenses. These expenses will differ for each Service Provider but some of the more usual extras may include: EMC Tax, Stinger suit Hire, Luggage storage, Sleeping Bag Hire, Linen Hire, National Park Fee, Food, Insurance, Accommodation, Equipment Hire, Petrol Levy. We will alert you to extra costs to the extent reasonably practicable. However, you must also check with each individual Service Provider when you confirm your voucher.

PASSPORT and VISAS

It is your responsibility to ensure that you have valid passports, visas and re-entry permits which meet the requirements of immigration and other government authorities. Any fines, penalties, payments or expenditures incurred as a result of such documents not meeting the requirements of those authorities will be your sole responsibility. All travellers must have a valid passport for international travel and many countries require at least 6 months validity from the date of return and some countries require a machine-readable passport. Transfers between tours may incur a $30 administration fee.

By proceeding with a purchase via our Call Centre or Website you declare that you have read, understood, acknowledge and agree to the terms and conditions of this booking and if your booking is accepted, you will be bound by these terms and conditions.

call Australian Phone: +61 3 9125 3620 call International Phone: +61 (0)3 9125 3620 call WhatsApp: +61 480 064 975
location_on Peterpans Cairns Esplanade 83A Esplanade Cairns, 4870 Queensland, Australia